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Privacy Policy
How Hindsait collects, uses, and protects your personal information.
Last updated: September 24, 2019
Hindsait, Inc ("us", "we", or "our") operates https://hindsait.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
1
How and What Personal Information Is Collected
Use of the Site; Cookies. Hindsait collects Personal Information that you voluntarily provide us by completing and submitting forms on this Site, such as on the "Contact Us" page on the Site. This Personal Information may include information such as your name, email address, telephone number, company name and size, job title and the reason why you are contacting us. You may also use the site to apply for a job with us, in which case you will provide us Personal Information relevant to your job application.
The Site also automatically collects Personal Information through the use of cookies or similar technologies to facilitate and enhance your use of the Site and track usage patterns.
Essential Cookies
Facilitate your use and navigation of the Site. Includes session cookies, which are temporary cookies that remain in the cookie file of your browser until you close the browser.
Analytics Cookies
We and our service providers use analytics cookies that collect aggregated and/or anonymous information to analyze the performance of the Site. Users may opt out of Google Analytics at: policies.google.com/technologies/ads.
Third Party Marketing Cookies
These cookies collect information on your activities on the Site and other sites to display targeted marketing based on your interests.
Some browsers offer a "do not track" ("DNT") option. Because no common industry or legal standard for DNT has been adopted, we do not currently respond to DNT signals. You may elect not to accept cookies by changing your browser settings, though some features of our Site may not function without essential cookies.
2
How Information Is Used
We may use the Personal Information in one or more of the following ways:
Sending information or materials you request
Responding to your questions and concerns
Providing newsletter or marketing communications
Operating and improving the Site
Improving our products, services, and marketing
Conducting research and analysis
Evaluating your job application
Linking with third-party information to serve you better
3
Legal Basis for Processing
We will only process your Personal Information if we have one of the following legal bases to do so:
a
The processing is necessary to comply with our legal or regulatory obligations, such as tax reporting or regulatory requirements.
b
We have obtained your prior consent for processing your Personal Information for a specific purpose, such as evaluating your job application.
c
The processing is necessary for the legitimate interests of Hindsait, which are not overridden by your interests or fundamental rights and freedoms.
4
Duration of Processing Personal Data
Hindsait will store your Personal Information only for as long as is required to fulfil the purpose for which it was collected. If legal basis (b) — consent — applies, Hindsait will stop processing your Personal Information upon notification of your withdrawal of consent. Where Hindsait is required by law to retain your Personal Information longer, or where it is required to assert or defend against legal claims, Hindsait will retain your Personal Information until the end of the relevant retention period or until the claims in question have been settled.
5
Sharing and Disclosure of Information
Hindsait does not rent or sell your Personal Information. Hindsait does not share your Personal Information with third parties other than agents, contractors, and service providers who support our business and who are bound by contractual obligations to keep your Personal Information confidential.
We may disclose Personal Information if we believe it is necessary to: (i) comply with any court order, law or legal process; (ii) enforce or apply our Terms of Use; or (iii) protect and defend the rights or property of Hindsait. Hindsait may transfer your information to a buyer or successor in the event of a reorganization, merger, sale, or other disposition of Hindsait's assets.
6
Your Rights
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails about our ongoing business relations.
Right to access and obtain a copy of your Personal Information
Right to request correction of inaccurate information
Right to object to processing of your Personal Information
Right to request erasure of your Personal Information
Right to request restriction of processing
Right to withdraw consent at any time
We will honor such requests as required under applicable data protection rules. These rights are not absolute and may be subject to exceptions.
7
Information Security
Hindsait takes seriously the security of your Personal Information. We implement technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.
You should be aware that we cannot guarantee that your Personal Information will never be accessed, disclosed, altered or destroyed in ways not described in this Privacy Policy. Third parties may unlawfully intercept or access transmissions or private communications.
8
Questions and Concerns
If you have any questions or concerns regarding the way we collect or handle your information, please contact us. We will take every privacy concern seriously and will assess it in a reasonably timely manner.
Hindsait, Inc.
411 Hackensack Avenue, Suite 200
Hackensack, NJ 07601
This Is What Healthcare AI Should Look Like.
Production-deployed with WPS Health. Audit-ready by design. Proven to reduce prior authorization review time by 53%. Hindsait turns clinical records into decision-ready intelligence for prior authorization, clinical review, and payment integrity.
Gartner® recognized, built on 12 years of healthcare-specific clinical NLP, and shaped by 100M+ medical records processed across real clinical workflows.
Request a Demo →See How It Works
53%Prior Auth (PA) EfficiencyDocumented across real PA deployments
100M+Medical Records ProcessedSince 2013, across real clinical workflows
12 yrsHealthcare-Specific AI R&DCNLP trained on clinical data since 2013
3×Faster PA DecisionsTurnaround time across deployed health plans
6–8 wksWeeks to Live DeploymentBuilt to complement, not replace existing systems
PALIVE
Live in ProductionProduction-deployed prior authorization (PA) workflows with audit-ready clinical oversight
Gartner®
2026 Representative VendorGartner Market Guide for Intelligent Prior Authorization, inaugural edition
HITRUST CSFCertified InfrastructureHIPAA + SOC 2 · Enterprise-grade PHI protection at every layer
WPS Health SolutionsLive Production ClientMedicare Administrative Contractor · Jurisdictions 5 & 8
Florida BlueStrategic InvestorGuideWell · One of the largest Blues Plans in the country
Why Hindsait Is Different
Clinical AI that has earned its place in production.
Production deployment in prior authorization requires evidence, controls, and auditability—not marketing claims. Automated evidence matching for clinically clear cases.
With Florida Blue among our strategic backers and twelve years of healthcare-specific CNLP training, Hindsait brings accumulated clinical intelligence built through years of real clinical data, deployment, and refinement.
01
Proven at production scale
100M+ records processed. Live in production at WPS Health, a Medicare Administrative Contractor, processing real PA workflows. Already operating in live authorization workflows.
02
Human-in-the-loop where it matters
Automated evidence matching for clinically clear cases. Clinician review for complex determinations. Live in 6–8 weeks, built to complement, not replace your existing UM, PA, EHR, or claims systems.
03
53% PA efficiency. Verified.
A documented outcome across real deployments, not a modeled projection. Measured across prior authorization and clinical audit workflows, the Hindsait platform delivered 30% time savings.
04
Flexible Deployment. Your Environment, Your Terms.
Deploy on-premises or on cloud — GCP, AWS, or Azure — based on your data governance and security requirements. Same platform, same clinical intelligence, same audit trail. No vendor lock-in. No forced migration.
Production Deployment · Prior Authorization
53%
Efficiency improvement across prior authorization and clinical review workflows
Live in production at WPS Health, a Medicare Administrative Contractor for Jurisdictions 5 & 8. Automated evidence matching where clinical criteria are conclusively met. Clinicians in the loop for complex determinations.
"
Having the Hindsait team deeply integrated with our operational SME's, we were not only able to cut our medical review time by over 50%, we also developed new and novel additional uses and custom capabilities with the Hindsait platform to add greater value to our organization, staff, and customers.
BJ
Brian Janssen
Chief Information Officer, WPS Health Solutions
Download the White Paper →
How Hindsait Works
Clinical intelligence, built in layers.
Every Hindsait decision starts with the same foundation, structured clinical intelligence extracted from the documents you already have. One base layer. Every use case above it.
Use Case Layer, Powered by IDP Clinical Intelligence
Prior Authorization
PA decision support. Criteria-matched. Audit-ready. Human-in-the-loop for complex cases.
Production Deployed3× Faster
UM & Clinical Review
MCG, InterQual, LCD/NCD criteria applied consistently across every concurrent and retrospective review.
Guideline-Aligned30% Time Savings
Payment Integrity
Claims anomaly detection, post-payment clinical review, FWA pattern analysis across your full population.
FWA DetectionPopulation Scale
Risk Adjustment & HCC
HCC coding gap identification, RAF score optimization, and RADV-ready audit trail for ACOs and health plans.
RAF OptimizedRADV-Ready
Revenue Cycle & Coding
Automated ICD-10 to HCC crosswalk, AI-assisted coding with human review, and provider prior authorization.
HCC CrosswalkAudit-Proof
Population Health & More
HEDIS, Stars, SDOH analytics, quality oversight, ACO performance, pharma market access, and RWE.
HEDIS / StarsQuality & Pharma
Structured clinical intelligence feeds every use case above
Foundation Layer
Hindsait IDP
Intelligent Document Processor
One foundation layer, every use case above it. IntelliSync, our automated policy intellgence layer, continuously monitors CMS, payor policies, and clinical guidelines, so every decision the pipeline produces is always aligned to current criteria, without manual updates.
Explore IDP →
Ingest
Any source
any format
Clinical NLP
Context-aware
understanding
Extract & Summarize
Key facts
GenAI summary
Score & Route
Evidence strength
smart routing
Deliver
Real-time API
audit trail
95%
Extraction
Accuracy
<30s
Per
Document
50+
Clinical
Entity Types
Who We Serve
Built for every side of the clinical decision
One platform. Three distinct solution sets, each designed for the workflows, pain points, and buyers that define that segment of healthcare.
Payor Solutions
Health Plans & Payors
Automate PA, UM, clinical audit, and payment integrity while meeting CMS-0057-F mandates and HEDIS benchmarks, without adding headcount.
- CMS-0057-F compliant PA automation
- MCG, InterQual, LCD/NCD decision trees
- Payment integrity & FWA detection
- HEDIS & Stars gap analytics
Explore Payor Solutions →
Pharma Solutions
Pharma & Life Sciences
Accelerate specialty drug access, decode payor policies , and extract real-world clinical evidence to power market access strategy.
- Specialty drug PA automation
- payor policy monitoring, 100s of plans
- Real-world evidence extraction
- HEOR & outcomes analytics
Explore Pharma Solutions →
Provider Solutions
Providers & Health Systems
Reduce claim denials, cut documentation burden by 40%, and optimize ACO and value-based care performance from one clinical intelligence layer.
- AI documentation, 40% burden reduction
- Denial risk scoring pre-submission
- MIPS, Stars, HEDIS gap analytics
- Predictive readmission alerts
Explore Provider Solutions →
Results & Recognition
Trusted by healthcare's most demanding organizations
Magellan Health](https://www.magellanhealth.com/) WPS Health Solutions](https://www.wpshealth.com/) NY Blood Center](https://www.nybc.org/) GuideWell Innovation](https://guidewellinnovation.com/) Hackensack UMC](https://hackensackmeridianhealth.org/en/locations/hackensack-university-medical-center)
"
Hindsait's technology and creative approach have opened new doors in how we use data to manage our business.
Tina Blasi
CEO, NIA / Magellan
"
Hindsait’s proven AI technology and differentiated platform, coupled with its seasoned executive team, set it apart.
Ateet Adhikari
Vice President, Healthbox
"
We worked with Hindsait to fine-tune predictive analytics that would enhance our efficiency without compromising quality.
Laurel Douty
COO, Magellan Healthcare
"
Hindsait's ability to identify meaningful clinical insights creates a better pathway for care delivery across our entire network.
Renee Finley
Head of Innovation, GuideWell
"
Having the Hindsait team deeply integrated with our operational SME's, we were not only able to cut our medical review time by over 50%, we also developed new and novel additional uses and custom capabilities with the Hindsait platform to add greater value to our organization, staff, and customers.
Brian Janssen
Chief Information Officer, WPS Health Solutions
Gartner 2026 Market Guide](https://www.gartner.com/en/documents/7430962) Forbes Healthcare AI Recognition](https://www.forbes.com/councils/forbesbusinesscouncil/2023/11/28/how-ai-is-transforming-healthcare-risk-adjustment/) Gartner Cool Vendor 2017](http://www.prnewswire.com/news-releases/hindsait-inc-named-a-cool-vendor-in-ai-in-healthcare-by-gartner-300465248.html) HITRUST CSF Certified](https://www.newswire.com/news/hindsait-achieves-hitrust-csf-certification-to-manage-risk-improve-21141491) Frost & Sullivan Best Practices Award](http://www.prnewswire.com/news-releases/frost--sullivan-applauds-hindsait-for-pioneering-healthcare-centric-artificial-intelligence-systems-300280393.html)
Proven Outcomes
Efficiency without compromising quality
Every metric to the right comes from a real Hindsait client deployment, not modeled projections. Healthcare Decision Intelligence delivers measurable ROI within the first quarter of deployment.
Built for the buyer who counts cost per review. Hindsait clients report measurable FTE reallocation, faster turnaround, and reduced rework, translating directly to lower administrative cost per clinical decision.
3×
Faster PA Processing
Turnaround time across deployed health plans
+30%
Medical Review Efficiency
WPS Health Solutions deployment
35%
Unnecessary Cost Reduction
Evidence-based AI applied to utilization review
53%
Prior Auth (PA) Efficiency
Documented across real PA deployments
+24%
First-Pass PA Approval Rate
payor-aligned submissions, first time
98%
Decision Consistency
Uniform determinations across every reviewer
News & Recognition